Privacy Policy

Effective Date: August 17, 2025

At Baldwin Behavior Services LLC, we are committed to protecting your privacy and ensuring that your Protected Health Information (PHI) is safeguarded. This Privacy Policy outlines how we collect, use, and disclose your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), which regulates the use of health-related information.

By using our website, contacting us for services, or interacting with our staff, you agree to the collection and use of your personal health information as described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and other contact details provided through forms or requests for ABA therapy services.
Health Information: If you are a current or prospective patient, we may collect health-related information, including medical history, therapy goals, treatment plans, progress notes, and other behavioral health data.
Non-Personal Information: We also collect general website data, such as IP addresses, browser types, and device information, through cookies and analytics tools, which do not identify you personally.

2. How We Use Your Information

Your personal and health information may be used for the following purposes:

To Provide Therapy Services: Your health-related data will be used to evaluate your needs, develop personalized treatment plans, and provide therapy services. We may also use your information to update treatment plans, assess progress, and improve outcomes.
To Communicate With You: We may use your contact information to schedule appointments, follow up on therapy sessions, or provide general updates about our services.
For Compliance and Record-Keeping: We are required by law to maintain accurate and complete health records for each patient and to comply with state and federal regulations governing healthcare.
For Billing and Payment: Your personal information may be used for billing purposes, including verifying insurance coverage and processing payments.

We will never use or disclose your health information without your explicit consent, except as outlined by HIPAA.

3. How We Protect Your Information

We are committed to ensuring that your PHI is secure. To protect your data, we implement a variety of security measures, including:

Physical Security: Secure storage and access controls for physical records.
Administrative Security: Policies and procedures to ensure compliance with HIPAA regulations.
Technical Security: Encryption and secure communications for transmitting electronic health information.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Disclosure of Your Information

We will not share your personal health information without your written consent, except in the following cases:

To Healthcare Providers: We may share your information with other healthcare providers involved in your care to coordinate treatment or conduct joint therapy.
To Insurance Providers: We may share your personal and health information with insurance companies for purposes of claims processing or verification of benefits.
For Legal Requirements: We may disclose your information as required by law, such as in response to a subpoena, court order, or other legal obligations.

5. Your Rights Under HIPAA

As a patient, you have the following rights under HIPAA:

Right to Access: You can request a copy of your health records at any time. We may charge a reasonable fee for this service.
Right to Correct: You may request that we correct or update your health information if you believe it is inaccurate or incomplete.
Right to Restrict: You have the right to request restrictions on how your information is used or disclosed, although we are not required to agree to these restrictions.
Right to Confidential Communications: You can request that we contact you at an alternate address or phone number if you prefer more privacy.
Right to Receive a Copy of This Policy: You have the right to request a copy of this Privacy Policy at any time.

To exercise any of these rights, please contact us.

6. HIPAA Compliance and Training

We ensure that all staff members, including those handling patient data, are trained in HIPAA compliance and understand their responsibilities under the law. This includes protecting PHI, respecting confidentiality, and adhering to security protocols.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect health information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or contacting you directly if required. The updated policy will be effective as of the date it is posted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your health information, please contact us:

Baldwin Behavior Services LLC
Email: info@baldwinbehaviorservices.com

​Privacy Policy